Privacy Policy

1. Who We Are

Bake My Day is a home-based bakery business operating in Hampshire, UK. When we refer to "we", "us", or "our" in this policy, we mean Bake My Day.

2. What Data We Collect

When you contact us through our website enquiry form, we may collect the following information:

• Your name
• Your email address
• Your phone number (if provided)
• Event or collection date
• Details of your enquiry (treat type, quantity, message)

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry
• Process and fulfil your order
• Communicate with you about your order

We will never sell, share, or distribute your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (responding to your enquiry and fulfilling your order) and consent (you voluntarily provide your information through our contact form).

5. Data Retention

We retain your enquiry data for up to 12 months after the last interaction, or until you request its deletion, whichever comes first. Order records may be kept longer for accounting purposes as required by UK tax law.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to the processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us via the enquiry form on our website.

7. Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking cookies or analytics cookies that collect personal data.

8. Third-Party Services

Our website may contain embedded content from third-party services (such as Facebook). These services may collect data about you according to their own privacy policies, over which we have no control.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us via the enquiry form on our website.